Delivery

Delivery Information for UK Orders

  • Delivery charges are £10 for all UK addresses. However, if you request for a delivery before 9am, please call on 0207 730 3323 or email info@kiki.co.uk to arrange.
  • We use the Royal Mail Special Delivery Next Day Service.
  • All online orders placed by 2pm will be processed and posted on the same day for next day delivery.
  • However, if you place your online order on a Friday before 2pm, it will be processed and posted for a Monday delivery.
  • All weekend orders will be processed on Monday for next day delivery.
  • A Saturday delivery can be requested.
  • Parcels will need to be signed for in person, so you will need to be present at the time of delivery (home or work). In the event that no-one is available to receive the parcel, a Special Delivery Notification Card will be left providing you with the option to have the item delivered at a later date or to collect the parcel from your local collection depot.
  • Delivery time is subject to product availability and clearance of payment.

Please note that there are some remote areas within the UK where the Royal Mail cannot guarantee next day delivery, such as Highlands and Islands. For further queries regarding delivery, please contact info@kiki.co.uk, or call +44 (0)20 7730 3323.

London Same Day Delivery

For urgent orders to any London postcode you may use our London Same Day Courier Service for which we charge a flat fee of £20. This includes full insurance cover. Please call +44 (0)20 7730 3323 to arrange this.

Delivery Information for International Orders

  • For all overseas orders we ship via Fedex and aim to send your order out the next working day. Once shipped your order should be with you between 2-3 working days.
  • There is a postage and packaging charge for all overseas orders. The shipping costs will be automatically added to your order.
  • This cost varies from country to country and is subject to change at our discretion. All countries outside the EU are exempt from VAT.
  • For international shipping ALL duties and taxes are the responsibility of the customer.
  • For shipments to Russia, please call on 0207 730 3323 or email info@kiki.co.uk to discuss delivery.

Shipping Costs

  • Europe – £20 (excluding Romania, Latvia and Poland which are £30)
  • North America – £30
  • South America – £30
  • Australia – £30
  • Asia – £30
  • Russia – please call on 0207 730 3323 or email info@kiki.co.uk to discuss delivery.

Please note delivery charges will not be refunded.